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The Power of Customer ExperienceHow to Use Customer-centricity to Drive Sales and Profitability\nAuthor(s): Martin Newman\nFormat: Hardback\nPublisher: Kogan Page Ltd, United Kingdom\nImprint: Kogan Page Ltd\nISBN-13: , 978-1789667899\nSynopsis\nHaving a customer-centric business model has evolved f...
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