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Black Box Thinking: Marginal Gains and the Secr... - Matthew Syed - Good - Pa...
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\""Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail. We all have to endure failure from time to time, whether it's underperforming at a job intervi...
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